Attorney Match

Attorney Match Privacy Policy

Effective date: 2026-06-02

Last updated: 2026-06-02

1. Introduction & Scope

This Privacy Policy explains how Martello Systems LLC ("Martello Systems," "we," "us," or "our") collects, uses, shares, and protects personal information when you use Attorney Match at attorneymatch.app and related applications and services (the "Service"). It applies to information we process about visitors and users who submit a case through the Service.

By using the Service, you agree to the practices described in this Policy. This Policy is incorporated into and subject to our Terms of Service. If you do not agree with this Policy, please do not use the Service.

2. Information We Collect

We do not intentionally collect sensitive categories of personal information beyond what you choose to include in your case description, and we ask that you include only what is necessary to describe your matter.

3. How We Use Information

We use personal information to: provide, operate, and maintain the Service; run the matching pipeline and generate your shortlist and draft outreach letters; deliver your private results link and service communications by email; process payments through Stripe; monitor, secure, debug, and improve the Service; detect and prevent fraud, abuse, and security issues; and comply with legal obligations and enforce our agreements. We do not sell your personal information. We do not share your case description with attorneys — outreach letters are drafted for you to send, not sent by us. The Service uses automated processing to generate matches and drafts, but these outputs are informational suggestions and do not produce legal effects on their own; you decide what to do with them.

4. Legal Bases for Processing (EEA/UK)

Where the GDPR or UK GDPR applies, we process personal information on the bases of: performance of a contract (to provide the Service and process your payment); legitimate interests (to secure, improve, and analyze the Service and prevent fraud, balanced against your rights); consent (for certain optional cookies, which you may withdraw at any time); and legal obligation (to comply with applicable laws, including tax and recordkeeping requirements).

5. How We Share Information

We share personal information only as described below. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

6. Cookies & Analytics

We use a limited set of cookies and similar technologies. Essential cookies always operate — for example, a cookie to hold the high-entropy results-access token (stored as an httpOnly cookie, so the token does not appear in browser history or referrer headers) — because the Service cannot function without them. Analytics are consent-gated. We use Google Analytics 4 (GA4) to understand how the site is used, and its scripts and cookies are not loaded until you click "Accept" on our cookie banner. If you decline, or until you make a choice, no GA4 analytics cookies are set and no analytics data is collected through GA4. We do not use advertising or cross-site retargeting cookies. You can also control cookies through your browser settings; disabling essential cookies may affect functionality. You may change your analytics choice at any time by clearing the site's stored consent in your browser.

7. Data Retention

When information is no longer needed, we delete or anonymize it. Certain records may be retained longer where required by law.

8. Security

Your case description and uploaded documents are encrypted at rest with AES-256-GCM, and the encryption key is held separately from the data. We also use encrypted transport (TLS), access controls on sensitive endpoints, reputable infrastructure and payment providers, and a high-entropy access token delivered only to the email associated with your case. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Anyone with your results link can view your results, so keep it confidential. If we become aware of a breach affecting your personal information, we will notify you and authorities as required by law.

9. Your Privacy Rights

Depending on where you live, you may have rights to: access a copy of the personal information we hold; correct inaccurate information; delete your personal information (including early deletion of your case data); port/export your data; object to or restrict certain processing; withdraw consent where processing is based on consent; and non-discrimination for exercising your rights.

California residents (CCPA/CPRA). You have rights to know, access, correct, and delete personal information, and to opt out of any "sale" or "sharing" — note that we do not sell or share personal information as those terms are defined.

EEA/UK residents (GDPR/UK GDPR). You have the rights listed above and the right to lodge a complaint with your local data protection authority.

To exercise any right, email support@attorneymatch.app from the email address associated with your case. We will verify your request and respond within the timeframes required by applicable law.

10. Children's Privacy

The Service is intended for users who are at least 18 years old and is not directed to children. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it. If you believe a minor has provided us information, contact support@attorneymatch.app.

11. International Users

We operate in the United States, and the Service is intended primarily for U.S.-based users. If you access the Service from outside the United States, you understand that your information will be processed in the United States, where data-protection laws may differ from those in your country. By using the Service, you consent to this transfer and processing, subject to this Policy and applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date and may provide additional notice. Your continued use of the Service after the changes take effect constitutes acceptance of the updated Policy.

13. Contact

If you have questions or requests regarding this Privacy Policy or your personal information, contact Martello Systems LLC — Attorney Match, at support@attorneymatch.app (attorneymatch.app).

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