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Case tracker · Biometric privacy & facial recognition

FTC v. Rite Aid Corporation

Biometric privacy & facial recognition
Regulatory action
Settlement Dec 19, 2023
AI system / company
Rite Aid in-store facial-recognition 'AI watchlist' system
Jurisdiction
United States (federal)
Court / regulator
Federal Trade Commission / U.S. District Court, E.D. Pa.
Status
Regulatory action

What happened

The FTC alleged Rite Aid deployed facial recognition in hundreds of stores to flag suspected shoplifters without reasonable safeguards, generating thousands of false positives that led consumers to be wrongly surveilled, searched, ejected, or reported to police, with disproportionate false-positive rates in plurality-Black, Latino, and Asian communities. The 2023 settlement banned Rite Aid from using facial recognition for five years and required deletion of collected data and models.

About biometric privacy & facial recognition cases

Collection or use of faceprints and other biometric identifiers without consent (Illinois BIPA), and wrongful arrests from false facial-recognition matches.

Sources

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