Case tracker · AI benefit & claim denials
Estate of Lokken v. UnitedHealth Group, Inc.
- AI system / company
- UnitedHealth / NaviHealth "nH Predict" AI algorithm
- Jurisdiction
- United States (Minnesota)
- Court / regulator
- U.S. District Court, D. Minn.
- Status
- Ongoing
What happened
The estates of deceased Medicare Advantage enrollees allege UnitedHealth used the nH Predict AI tool to deny medically necessary post-acute care, overriding clinicians’ judgment, while allegedly knowing the tool had a roughly 90% reversal rate on appeal. A federal magistrate ordered broad discovery into UnitedHealth’s AI claims processes in 2025 and the case is proceeding.
About ai benefit & claim denials cases
Algorithmic tools used by insurers or health plans to deny medically necessary care or benefits at scale, overriding clinician judgment.
Sources
Attorneys who handle ai benefit & claim denials cases
- Community Legal Services of Philadelphia
Community Legal Services of Philadelphia · Pennsylvania
Employment (discrimination, wage theft, wrongful termination)Landlord / tenantConsumer protection / unfair practicesOpens your email app with a ready-to-edit draft. Replace the bracketed prompts with your details before sending. Free — no account needed.
- Atlanta Legal Aid Society
Atlanta Legal Aid Society · Georgia
Landlord / tenantFamily law (divorce, custody, support)Consumer protection / unfair practicesOpens your email app with a ready-to-edit draft. Replace the bracketed prompts with your details before sending. Free — no account needed.
- Greater Boston Legal Services
Greater Boston Legal Services · Massachusetts
Landlord / tenantEmployment (discrimination, wage theft, wrongful termination)Family law (divorce, custody, support)Opens your email app with a ready-to-edit draft. Replace the bracketed prompts with your details before sending. Free — no account needed.
- Northwest Justice Project
Northwest Justice Project · Washington
Landlord / tenantFamily law (divorce, custody, support)Consumer protection / unfair practicesOpens your email app with a ready-to-edit draft. Replace the bracketed prompts with your details before sending. Free — no account needed.
- Legal Aid Service of Broward County
Legal Aid Service of Broward County · Florida
Family law (divorce, custody, support)Landlord / tenantConsumer protection / unfair practicesOpens your email app with a ready-to-edit draft. Replace the bracketed prompts with your details before sending. Free — no account needed.
- Legal Aid of NorthWest Texas
Legal Aid of NorthWest Texas · Texas
Family law (divorce, custody, support)Landlord / tenantConsumer protection / unfair practicesOpens your email app with a ready-to-edit draft. Replace the bracketed prompts with your details before sending. Free — no account needed.
Related cases
- Kisting-Leung v. Cigna Corporation (Ongoing)
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