Case tracker · AI benefit & claim denials
Kisting-Leung v. Cigna Corporation
- AI system / company
- Cigna "PxDx" automated claims-review algorithm
- Jurisdiction
- United States (California)
- Court / regulator
- U.S. District Court, E.D. Cal.
- Status
- Ongoing
What happened
Following a ProPublica investigation, plaintiffs filed a class action alleging Cigna's PxDx algorithm enabled mass denial of claims, with reviewing doctors allegedly spending an average of about 1.2 seconds per case, contrary to California law requiring thorough, fair review. In March 2025 the court allowed the class action over the AI-based algorithm to proceed.
About ai benefit & claim denials cases
Algorithmic tools used by insurers or health plans to deny medically necessary care or benefits at scale, overriding clinician judgment.
Sources
Attorneys who handle ai benefit & claim denials cases
- Community Legal Services of Philadelphia
Community Legal Services of Philadelphia · Pennsylvania
Employment (discrimination, wage theft, wrongful termination)Landlord / tenantConsumer protection / unfair practicesOpens your email app with a ready-to-edit draft. Replace the bracketed prompts with your details before sending. Free — no account needed.
- Atlanta Legal Aid Society
Atlanta Legal Aid Society · Georgia
Landlord / tenantFamily law (divorce, custody, support)Consumer protection / unfair practicesOpens your email app with a ready-to-edit draft. Replace the bracketed prompts with your details before sending. Free — no account needed.
- Greater Boston Legal Services
Greater Boston Legal Services · Massachusetts
Landlord / tenantEmployment (discrimination, wage theft, wrongful termination)Family law (divorce, custody, support)Opens your email app with a ready-to-edit draft. Replace the bracketed prompts with your details before sending. Free — no account needed.
- Northwest Justice Project
Northwest Justice Project · Washington
Landlord / tenantFamily law (divorce, custody, support)Consumer protection / unfair practicesOpens your email app with a ready-to-edit draft. Replace the bracketed prompts with your details before sending. Free — no account needed.
- Legal Aid Service of Broward County
Legal Aid Service of Broward County · Florida
Family law (divorce, custody, support)Landlord / tenantConsumer protection / unfair practicesOpens your email app with a ready-to-edit draft. Replace the bracketed prompts with your details before sending. Free — no account needed.
- Legal Aid of NorthWest Texas
Legal Aid of NorthWest Texas · Texas
Family law (divorce, custody, support)Landlord / tenantConsumer protection / unfair practicesOpens your email app with a ready-to-edit draft. Replace the bracketed prompts with your details before sending. Free — no account needed.
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